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Success in organizations does not depend solely on processes or strategies. The decisive factor is people – and how they treat each other. Teams and managers who regularly express appreciation are more committed, more resilient and more efficient in the long term.

A key to motivation and resilience

Success in organizations does not depend solely on processes or strategies. The decisive factor is people – and how they treat each other. Teams and managers who regularly express appreciation are more committed, more resilient and more efficient in the long term.

But what does appreciation mean in concrete terms? It is more than just passing praise. Appreciation means perceiving people in their role and personality – and expressing this in a language that resonates with the other person. This is precisely where the “languages of appreciation” come in, a practical approach from leadership and team research:

  • Words of appreciation: Clear, honest feedback – specific and personal.
  • Time & attention: Show presence, listen, signal genuine interest.
  • Willingness to help: offer support when resources are scarce or burdens are high.
  • Gestures & small tokens of appreciation: A short message, a coffee or a “thank you” at the right moment.
  • Symbolic recognition: Visible signs of appreciation that convey meaning.

In workshops with teams and managers, it has been shown time and again that as soon as appreciation is consciously practiced, there is a noticeable change in dynamics and cooperation. Conflicts decrease, identification with the company grows and employees report more energy and motivation in their day-to-day work.

Practical tip: Ask the team: “In what way do you feel most valued?” – the answers are often different and open up new possibilities.

Questions we explore together:

  • How can leadership systematically promote appreciation?
  • Which language of appreciation suits my team?
  • How can gratitude and recognition be integrated into everyday working life?

Sources: Bakker, A. B., & Demerouti, E. (2017), Cameron, K. (2012), Chapman, G., & White, P. (2019), Harter, J. K., Schmidt, F. L., & Keyes, C. L. (2003).